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FAQs
Absolutely. Our Craft Your Story service is designed for you to infuse your piece with personal significance. From engraving initials, names, or special dates to selecting stones that resonate with you, our experts are here to ensure your jewelry is as unique as your story.
The 'Customizable' badge on a product page indicates that the item can be personalized according to your preferences. This may include options like personalized engravings, selecting specific names, or choosing from a variety of colors or gemstones.
Customizable pieces are crafted just for you and typically require 1-2 weeks before they are ready to ship. Each piece takes time as our artisans craft it with meticulous care to meet your personal specifications. If you would like to receive the jewelry on a specific date or occasion, please contact us.
Our ready to ship items will be dispatched within 24-48 hours of your order, ensuring you receive your purchase promptly. However, if the jewelry is not in stock, production needs around 4-7 days and we will ship them as soon as they are ready. If you would like to receive the jewelry on a specific date or occasion, please contact us.
Your jewelry is crafted to accompany you for many years. To maintain its beauty and integrity, avoid contact with water, perfumes, and chemicals. Store your pieces in a soft-lined jewelry box or pouch. For cleaning, gently wipe with a soft, lint-free cloth. If your jewelry requires more thorough cleaning, we recommend bringing it to a professional jeweler who can handle delicate items. This care will ensure your jewelry remains as stunning as the day you received it.
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