Happy Customers

I can feel the love put in every piece

This is my ‘go to’ shop whenever i want to get myself or anyone a very special & unique gift. They always amaze me with the outcome. I can feel the love put in every piece. Amazing finishing! Amazing presentation! Amazing service!

Sandy M.

Amazing service and follow up!

Rag by Reem is my favorite store whenever I want a customized piece. Amazing service and follow up! Reem takes all time needed to design and share outcome with her clients and keeps editing till they are satisfied. She is so friendly! Can't ask for better service!

Pascale S.

Accommodates to exactly what the customer is looking for!

Rag by Reem is fabulous! She is very meticulous in her designs and always accommodates to exactly what the customer is looking for! Will always come back for more purchases

Sara C.

Each piece speaks differently than the other!

Each piece speaks differently than the other! Love this place and its professional team with a great service. Highly recommended

Alissar A.

This team is the best ever

This team is the best ever 😍 they are creative, talented, professional, and the most important HONEST ♥️ …

Petra O.

FAQs

Can I customize a piece of jewelry to make it truly mine?

Absolutely. Our Craft Your Story service is designed for you to infuse your piece with personal significance. From engraving initials, names, or special dates to selecting stones that resonate with you, our experts are here to ensure your jewelry is as unique as your story.

What does the 'Customizable' badge mean?

The 'Customizable' badge on a product page indicates that the item can be personalized according to your preferences. This may include options like personalized engravings, selecting specific names, or choosing from a variety of colors or gemstones.

What is the shipping time for customizable jewelry?

Customizable pieces are crafted just for you and typically require 1-2 weeks before they are ready to ship. Each piece takes time as our artisans craft it with meticulous care to meet your personal specifications. If you would like to receive the jewelry on a specific date or occasion, please contact us.

How quickly do non-customizable items ship?

Our ready to ship items will be dispatched within 24-48 hours of your order, ensuring you receive your purchase promptly. However, if the jewelry is not in stock, production needs around 4-7 days and we will ship them as soon as they are ready. If you would like to receive the jewelry on a specific date or occasion, please contact us.

How do I care for my jewelry to ensure it lasts a lifetime?

Your jewelry is crafted to accompany you for many years. To maintain its beauty and integrity, avoid contact with water, perfumes, and chemicals. Store your pieces in a soft-lined jewelry box or pouch. For cleaning, gently wipe with a soft, lint-free cloth. If your jewelry requires more thorough cleaning, we recommend bringing it to a professional jeweler who can handle delicate items. This care will ensure your jewelry remains as stunning as the day you received it.

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